Terms of Service


By using this website ("Service") you are agreeing to be bound by the following terms and conditions ("Terms of Service") with Drive Rite NY.

Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Drive Rite NY reserves the right to update and change the Terms of Service from time to time without notice. Continued use of the Service after any such changes shall constitute your consent to such changes. This page contains the most current version of the Terms of Service.

Violation of any of the terms below will result in the termination of your Account. While Drive Rite NY prohibits such conduct, you understand and agree that to use the Service at your own risk.


Lateness

If you are more than 15 minutes late for your lesson or class, your lesson may be forfeited at your expense. Lateness to a lesson will result in that time being deducted from your lesson and you will receive the remaining time that is left.

Lateness for Road Tests: The DMV is very strict when it comes to lateness, therefore you must be on time for your Road Test. If you have booked a car with us, make sure to arrive at the office on the day of your test at least 10 minutes ahead. IF you are more than 10 minutes late to your appointment, you may be responsible for getting to the test site yourself. It is then at the discretion of the DMV examiner to determine if you will be allowed to take your exam. We are not responsible if you are unable to take your exam due to lateness.

 


Road Test Appointment Booking

Road Tests within a Package: Road test appointments within a package must be booked by Drive Rite NY. You authorize Drive Rite to book your road test through the NY DMV. You must complete a 5 Hour Pre-Licensing Course to be eligible for a road test. You must contact Drive Rite NY to request the booking of your road test. You will then be placed on the waiting list and be subject to standard DMV wait times. If you book your own road test, we are not responsible for availability of a car. Booking your own road test appointment will forfeit the use of our car for the road test.

 


Weather Conditions

In the event of rainy or snowy conditions, please assume that all lessons and classes are still in session. If we find the conditions to be dangerous or excessive, we will notify you in order to reschedule your appointment. You cannot assume that a lesson is canceled due to rain or light snow.

 


Code of Conduct

Our instructors are required to uphold high standards of conduct and professionalism, and we expect the same of our students. If for any reason, the instructor feels like the student is behaving recklessly, dangerously, and/or disrespectfully, the service will be stopped and forfeited. We reserve the right to cancel the lesson if the student is intoxicated, for the safety of the instructor and the student. Racial discrimination, sexual harassment, and verbal/physical assault by either party will not be tolerated under any circumstances. Students cannot be accompanied by any individual, whether a parent, spouse, child or friend.


Cancellation / Rescheduling of lessons/courses

We understand that unavoidable circumstances arise and appointments have to be canceled or rescheduled. Cancellation and/or rescheduling of lessons or courses must be made 24 hours prior to your appointment, and confirmed by one of our representatives. Cancellations can be done by phone, email or online through the booking system. If you choose to reschedule a missed lesson or course, there is a fee of 50% of the service value to book another lesson. Rescheduling must be done before the missed lesson has commenced . If you choose not to reschedule, that lesson will be forfeited.


Cancellation/Rescheduling of Road Test Services:

Regular Road Test Appointment only: With 72 hour notice, we can reschedule your road test appointment free of charge, once. Subsequent rescheduling will be subject to the full service fee. 

Rush and Super Rush Road Test Appointment only: We can not guarantee any specific requests. You must indicate any black out dates and restrictions prior to your appointment being booked. Any limitations on your end may extend the time frame that your appointment is booked. Once your appointment is scheduled, the service has been rendered, and you are not eligible for a refund. If you need to reschedule your appointment, you may do so for a $50 fee, as long as you have given us 72 hours notice. If you have provided less than 72 hours notice, you must pay the full service fee again. If you are a no-show to your appointment, you have forfeited the full service fee. 

Regular Road Test + Car: If you need to reschedule your appointment, you must give us at least 72 hours notice and pay a $25 rescheduling fee. If you have provided less than 24 hours notice, you must pay a rescheduling fee of 50% of the service fee to reschedule.  If you are a no-show to your appointment, you have forfeited the full service fee. 

Rush/Super Rush + Car:  If you need to reschedule your appointment, you may do so for a $50 fee, as long as you have given us 72 hours notice. If you have provided less than 72 hours notice, you must pay a rescheduling fee of 50% of the service fee to reschedule.  If you are a no-show to your appointment, you have forfeited the full service fee. 

 


Expiration of Payments

All payments for any service are valid for one year. Any unused services will be forfeited after one year of purchase, if unclaimed.

 


Required Documentation

You are responsible for making sure you have all required documentation / materials with you for each service. 

Documentation Required for Driving Lessons: You must have a valid New York State Learner's Permit in your possession during all behind the wheel driving lessons. If you are a licensed driver, you must have your valid drivers license in your possession during the length of your lesson. 

Documentation Required for the 5 Hour Pre-Licensing Course: You must have a valid New York Photo Learner Permit. If you do not have a photo permit, you may have a valid interim (paper) permit WITH an NYS Government-issued ID card (such as a Non-Driver ID Card, Expired NY Photo Permit, and/or Expired NY Photo License).

Documentation Required for the Road Test: These documents are:

  • A valid New York Photo Learner Permit. If you do not have a photo permit, you may have a valid interim (paper) permit WITH an NYS Government-issued ID card (such as a Non-Driver ID Card, Expired NY Photo Permit, and/or Expired NY Photo License).
  • Your valid 5-Hour Pre-Licensing Certificate. If you have taken the 5 Hour Course through an approved OPL program (where a physical certificate is not provided), you should have in possession proof of completion in the form of an email confirmation. 
  • If you are below 18 years of age, you must bring the completed and signed 50-Hour Supervised Driving Certificate (MV-262)
  • If you are over the age of 18, you must bring your Class D Permit with you. Class DJ permits will not be accepted by the DMV if you are over the age of 18. 
  • If you wear prescription glasses and/or contact lenses, make sure to bring the contact lens case with you if you are not wearing your glasses.

DISCLAIMERS

YOU USE THIS SERVICE AT YOUR OWN RISK. ALL INFORMATION AND CONTENT ON THIS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OR REPRESENTATION OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURCHASE, TITLE OR NON-INFRINGEMENT.


INDEMNITY; INJUNCTIONS

You agree to defend, indemnify, save and hold harmless Drive Rite, its subsidiaries, affiliated companies, joint partners, licensees and their respective directors, officers, employees and agents from and against all liabilities, claims, damages and expenses, including attorneys’ fees as incurred, arising out of your use of this Website including any violation or alleged violation of this Agreement.

If you have violated or if you threaten to violate the terms and conditions of this Agreement, you agree that your actions and/or omissions shall be unlawful and shall constitute an unfair business practice and will cause Drive Rite irreparable harm for which money damages would be inadequate. Therefore, in such event, Drive Rite shall have the ability to seek and obtain injunctive and/or other equitable relief that it deems appropriate, in addition to any other legal or equitable remedies available.


LIMITATION OF LIABILITY

IN NO EVENT WILL DRIVE RITE, ITS SUBSIDIARIES, AFFILIATED COMPANIES OR JOINT PARTNERS BE LIABLE TO ANY PARTY FOR ANY INJURY, DEATH, LOSS, CLAIM, ACT OF NATURE, ACCIDENT, DELAY OR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, ANY LOST REVENUES, LOST PROFITS, LOSS OF PROSPECTIVE ECONOMIC ADVANTAGE, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR HANDLING SYSTEM OR OTHERWISE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH THE USE, MISUSE OR INABILITY TO USE THIS WEBSITE, THE MATERIALS OR MARKS THEREOF, OR ANY HYPERLINKED WEBSITE, EVEN IF DRIVE RITE, ITS SUBSIDIARIES, AFFILIATED COMPANIES OR JOINT PARTNERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY A THIRD PARTY. YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE.


Account Terms

  • You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
  • You must provide your full legal name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login may only be used by you or your family members. There are no restrictions on the number of logins you can create.
  • You are responsible for maintaining the security of your account and password. Drive Rite NY cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all activity that occurs from your account.
  • You agree that Drive Rite NY can send you booking reminders, relevant information and other marketing via phone, SMS and/or email. You can opt out of any marketing.
  • You must not use the Service for any illegal or unauthorised purpose. You must not use this Service to violate any laws in your jurisdiction, including but not limited to copyright laws.
  • You must not post or submit false information to the Service.
  • In its sole discretion, Drive Rite NY has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Drive Rite NY service, for any reason, at any time. Such termination of the Service will result in the deactivation or deletion of your Account, or denial of access to your Account. Drive Rite NY reserves the right to refuse service to anyone, for any reason, at any time.

Fees

  • Credit card security is implemented using secure SSL encryption on all transactions and may be stored at a secure, trusted, PCI compliant payment gateway and used by Drive Rite NY for payment processing.
  • All fees and transactions are in United States Dollars and are inclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties."

Cancellation Rates

  • Cancellations of less than 24 hours before the booking will forfeit the full booking fee.
A cancellation does not automatically refund payment of products or services. Any amount not subject to the cancellation fee, is credited towards your account balance at Drive Rite NY.

 

Refund Policy

Refunds for unused individual services, lessons or packages are permissible for up to 60 days from the date of purchase. Requests for refunds must be performed and approved in writing. Refunds for packages will be prorated based on what has been used from the package. All refunds are subject to a 10% or $10 Service Fee (whichever one is greater). The credit card processing fee of 3.5% is non-refundable. 

You will not be refunded for any unused lessons/services after you have taken your road test. It is your responsibility to make sure all lessons are complete before taking your road test. Refunds are given in the original form of payment. Refunds for cash payments will be given in the form of a company check.


Modifications to Services and Prices

  • Drive Rite NY reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • Prices of all Services are subject to change with or without notice.
  • Drive Rite NY shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Vouchers

  • Unused vouchers cannot be transferred between clients.
  • Purchases containing multiple vouchers can only be used by a single person and cannot be split between people.
  • Vouchers are valid for 12 months from the date of purchase.

General Conditions

  • Your use of this website is at your sole risk. The website is provided on an "as is" and "as available" basis.
  • You must not modify, adapt or hack the website or modify another website so as to falsely imply that it is associated with the Drive Rite NY, or any other Drive Rite NY website.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, use of the website, or access to the website without the express written permission by Drive Rite NY.
  • Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Drive Rite NY customer, employee, member, or officer will result in immediate account termination.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • You understand that Drive Rite NY uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run.
  • Drive Rite NY does not warrant that (i) the website will meet your specific requirements, (ii) the website will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the website will be accurate or reliable, (iv) the quality of any products, websites, information, or other material purchased or obtained by you through the website will meet your expectations, and (v) any errors in the website will be corrected.
  • You expressly understand and agree that Drive Rite NY shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Drive Rite NY has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website; (v) or any other matter relating to the website.
  • The failure of Drive Rite NY to exercise or enforce any right or provision of the Terms of website shall not constitute a waiver of such right or provision. The Terms of website constitutes the entire agreement between you and Drive Rite NY and govern your use of the website, superceding any prior agreements between you and Drive Rite NY (including, but not limited to, any prior versions of the Terms of website).

Questions


Please send any questions or comments about these Terms of site to Info@driveriteny.com.



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