Terms of Service


By using this website ("Service") you are agreeing to be bound by the following terms and conditions ("Terms of Service") with Drive Rite NY.

Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Drive Rite NY reserves the right to update and change the Terms of Service from time to time without notice. Continued use of the Service after any such changes shall constitute your consent to such changes. This page contains the most current version of the Terms of Service.

Violation of any of the terms below will result in the termination of your Account. While Drive Rite NY prohibits such conduct, you understand and agree that to use the Service at your own risk.

Road Test Information

Please be aware that you are responsible for making sure you have all required documentation / materials with you for your road test. An auto-generated email is sent twice to inform you of your test, both when it is booked and three days prior to your test. Make sure you read this document carefully, as it lists what you need to have ready with you on the day of the test. These documents are:

  • Your 5-Hour Pre-Licensing Certificate. Please make sure this certificate has not expired.
  • Your Driving Permit. This must be the current, non-expired card with your picture on it, and not the interim paper permit. You cannot replace this document with another Identification Document, such as a passport.
  • If you are a temporary visitor, your status cannot be expired on your Driving Permit.
  • If you are below 18 years of age, make sure to bring your completed and signed 50-Hour Supervised Driving Certificate.
  • If you wear prescription glasses and/or contact lenses, make sure to bring the contact lens case with you if you are not wearing your glasses
  • The Road Test itself is 10-15 minutes. The wait time at the test site is up to three hours, and it is advised to free up your schedule for three hours on that day

Lateness

If you are more than 15 minutes late for your lesson or class, your lesson may be forfeited. If you are less than 15 minutes late, this time will be deducted from your lesson and you will receive the remaining time that is left.

Lateness for Road Tests

The DMV is very strict when it comes to lateness, therefore you must be on time for your Road Test. If you have booked a car with us, make sure to arrive to the office on the day of your test at least 10 minutes ahead. If you are not at the office by the designated time, the instructor will call you once. In the event that you are more than 10 minutes late to your appointment, the instructor will not wait for you and you will be responsible for getting to the test site yourself. It is then at the discretion of the DMV examiner to determine if you will be allowed to take your exam. We are not responsible if you are unable to take your exam due to lateness.

Packages

Road test appointments within a package must be booked by us. After you complete the 5 hour pre-licensing class, we will book your road test appointment for you. If you book your own road test, we cannot guarantee availability for a car. Booking your own road test appointment may forfeit the use of our car for the road test if a car is not available.

 

Weather Conditions

In the event of rainy or snowy conditions, please assume that all lessons and classes are still in session. If we find the conditions to be dangerous or excessive, we will notify you in order to reschedule your appointment. You cannot assume that a lesson is cancelled due to rain or light snow.

 

Code of Conduct

Our instructors are required to uphold high standards of conduct and professionalism, and we expect the same of our students. If for any reason, the instructor feels like the student is behaving recklessly, dangerously, and/or disrespectfully, the service will be stopped and forfeited. We reserve the right to cancel the lesson if the student is intoxicated, for the safety of the instructor and the student. Racial discrimination, sexual harassment, and verbal/physical assault by either party will not be tolerated under any circumstances. Students cannot be accompanied by any individual, whether a parent, spouse, child or friend.


Account Terms

  • You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
  • You must provide your full legal name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login may only be used by you or your family members. There are no restrictions on the number of logins you can create.
  • You are responsible for maintaining the security of your account and password. Drive Rite NY cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all activity that occurs from your account.
  • You agree that Drive Rite NY can send you booking reminders, relevant information and other marketing via phone, SMS and/or email. You can opt out of any marketing.
  • You must not use the Service for any illegal or unauthorised purpose. You must not use this Service to violate any laws in your jurisdiction, including but not limited to copyright laws.
  • You must not post or submit false information to the Service.
  • In its sole discretion, Drive Rite NY has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Drive Rite NY service, for any reason, at any time. Such termination of the Service will result in the deactivation or deletion of your Account, or denial of access to your Account. Drive Rite NY reserves the right to refuse service to anyone, for any reason, at any time.

Fees

  • Credit card security is implemented using secure SSL encryption on all transactions and may be stored at a secure, trusted, PCI compliant payment gateway and used by Drive Rite NY for payment processing.
  • All fees and transactions are in United States Dollars and are inclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties."

Cancellation Rates

Cancellation of a booking will incur the following charges:
  • Cancellations of less than 12 hours before the booking will forfeit the full booking fee.
  • Cancellations of less than 24 hours before the booking will forfeit $25.00.
  • Cancellations of less than 48 hours before the booking will not incur any penalty.
  • Cancellations of 48 hours or more before the booking will not incur any penalty.
 

Refund Policy

Cancellation of Lessons / Classes

We understand that unavoidable circumstances arise and appointments have to be cancelled or rescheduled. Cancellation and/or rescheduling must be made 24 hours prior to your appointment, and confirmed by one of our representatives. Cancellations for the road test must be made 72 hours in advance. Please call us during business hours to cancel or reschedule your appointment, if you are unable to do this through our online booking system. If you are unable to reach us by phone, you may send us an email or contact us through our contact form on our website 48 hours in advance, and the cancellation must be confirmed by a representative from our branch. If you choose to reschedule a missed lesson, there is a fee of $25 to book another lesson. If you choose to reschedule, this must be done before the missed lesson has commenced . If you choose not to reschedule, that lesson will not be included in your package balance and/or refunded.

Cancellation of Road Tests

Cancellation of Road Tests must be done at least 72 hours (3 days) prior to the appointment time. Road Tests can be rescheduled once, free of charge if the 72 hour advance notice is provided. If a student chooses to reschedule a Road Test for the second time, a fee of $30 applies. Any subsequent rescheduling incurs a $50.00 fee.

Expiration of Payments/Packages

All payments for any service are valid for one year. All packages are valid for one year from date of purchase, unless advance notice is given pertaining to an expected delay. Any unused services will be forfeited after one year of purchase if unclaimed.

 

Refund Policy

Refunds for unused individual services and/or packages are permissible for up to 60 days of purchase. Requests for refunds of packages must be performed and approved in writing. You will receive a refund of the remaining package price based on what has been used from the package. All refunds are subject to a 10% or $10 Service Fee (whichever one is greater).

You will not be refunded for any unused lessons/services after you have taken your road test. It is your responsibility to make sure all lessons are complete before taking your road test. Refunds are given in the original form of payment. Refunds for cash payments will be given in the form of a company check.


Modifications to Services and Prices

  • Drive Rite NY reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • Prices of all Services are subject to change with or without notice.
  • Drive Rite NY shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Vouchers

  • Unused vouchers cannot be transferred between clients.
  • Purchases containing multiple vouchers can only be used by a single person and cannot be split between people.
  • Vouchers are valid for 12 months from the date of purchase.

General Conditions

  • Your use of this website is at your sole risk. The website is provided on an "as is" and "as available" basis.
  • You must not modify, adapt or hack the website or modify another website so as to falsely imply that it is associated with the Drive Rite NY, or any other Drive Rite NY website.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, use of the website, or access to the website without the express written permission by Drive Rite NY.
  • Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Drive Rite NY customer, employee, member, or officer will result in immediate account termination.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • You understand that Drive Rite NY uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run.
  • Drive Rite NY does not warrant that (i) the website will meet your specific requirements, (ii) the website will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the website will be accurate or reliable, (iv) the quality of any products, websites, information, or other material purchased or obtained by you through the website will meet your expectations, and (v) any errors in the website will be corrected.
  • You expressly understand and agree that Drive Rite NY shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Drive Rite NY has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website; (v) or any other matter relating to the website.
  • The failure of Drive Rite NY to exercise or enforce any right or provision of the Terms of website shall not constitute a waiver of such right or provision. The Terms of website constitutes the entire agreement between you and Drive Rite NY and govern your use of the website, superceding any prior agreements between you and Drive Rite NY (including, but not limited to, any prior versions of the Terms of website).

Questions


Please send any questions or comments about these Terms of site to Info@driveriteny.com.



Back to Top